CONTRACT
Refund Policy
At BoredSims.com, we pride ourselves on creating unique and custom digital artwork tailored to your specifications. Due to the personalized nature of our services, all sales are final. This means that:
1. **No Refunds**: As each piece of artwork is custom-designed based on the details provided by you, we do not offer refunds or exchanges once the purchase is completed.
2. **Final Sale**: By completing your purchase, you acknowledge that the artwork is a bespoke creation and all sales are final, reflecting our commitment to providing you with a one-of-a-kind piece of art.
3. **No Liability for Usage**: BoredSims.com is not responsible for the usage or application of the artwork once it is delivered. We bear no legal liability for how the artwork is used or its impact.
4. **Dispute Resolution**: Any disputes or disagreements must be resolved through arbitration in the UAE, and all matters will be governed by UAE law.
5. **Policy Amendments**: BoredSims.com reserves the right to amend this policy at any time without prior notice. The most current version of the policy, as published on our website, will apply.
For any questions or concerns, please contact us at info@greymediadxb.com. By making a purchase, you agree to and accept this No Refund Policy.
Delivery Policy
At BoredSims.com, we offer two delivery options for your custom digital artwork:
1. **Digital Artwork**:
- **Downloadable File**: You can choose to receive your custom artwork as a digital file. This option allows you to download and use the artwork immediately upon completion. You will receive a link to download your file via email once the artwork is ready.
2. **Printed Artwork**:
- **Print and Mail**: If you prefer a physical copy, we can print and mail the artwork to you. This option incurs an additional cost, which will be specified at checkout. The printed artwork will be professionally prepared and shipped to your address.
**Completion Time**:
- Our artists typically require **7 business days** to complete the custom artwork. This timeframe is an estimate and may vary based on the complexity of the design and current workload.
**Shipping and Delivery**:
- **Digital Delivery**: If you opted for the digital file, you will receive it via email once completed, with no additional shipping time required.
- **Printed Delivery**: Shipping times for printed artwork depend on your location and may be affected by factors such as customs and delivery delays. We will provide an estimated shipping timeframe, but please allow additional time for potential delays.
**Expedited Service**:
- If you need your artwork faster, you can request expedited service for an additional $79. With this service, your custom artwork will be completed and shipped within **3 business days**. To request expedited service, please email us at info@greymediadxb.com.
For any questions about delivery or to inquire about the status of your order, please contact us at info@greymediadxb.com. We appreciate your patience and look forward to delivering your custom artwork.
Additional Policy
1. Intellectual Property All artwork created by BoredSims.com remains the intellectual property of Grey Media FZ-LLC. The artwork is provided for personal use only and may not be reproduced, distributed, or used for commercial purposes without explicit permission.
2. Limitation of Liability BoredSims.com is not liable for any issues arising from the use of the artwork after delivery, including but not limited to, legal disputes or misuse. We do not assume responsibility for how the artwork is used or its impact.
3. Dispute Resolution Any disputes or disagreements must be resolved through arbitration in the UAE. All matters will be governed by UAE law.
4. Policy Amendments BoredSims.com reserves the right to amend these policies at any time without prior notice. The most current version of the policies, as published on our website, will apply.
Cyber Security Policy
At BoredSims.com, protecting your personal information and ensuring the security of our digital operations is a top priority. Our Cyber Security Policy outlines the measures we take to safeguard your data and our systems.
1. Data Protection
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Encryption: We use industry-standard encryption protocols to protect your personal information and payment details during transmission and storage.
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Access Control: Access to personal data is restricted to authorized personnel only. We implement strict access controls and authentication measures to prevent unauthorized access.
2. Secure Transactions
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Payment Security: All payment transactions are processed through secure, PCI-compliant payment gateways. We do not store payment information on our servers.
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Fraud Prevention: We employ advanced fraud detection systems to monitor and prevent fraudulent transactions.
3. System Security
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Regular Updates: Our systems and software are regularly updated to address security vulnerabilities and ensure that we are protected against the latest threats.
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Firewalls and Antivirus: We use firewalls and antivirus software to protect our servers and networks from unauthorized access and malware.
4. Data Breach Response
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Incident Management: In the event of a data breach, we have a response plan in place to promptly address and mitigate any potential impact. We will notify affected individuals and relevant authorities as required by law.
5. User Responsibilities
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Account Security: You are responsible for maintaining the confidentiality of your account credentials. Please use strong, unique passwords and report any suspicious activity immediately.
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Secure Access: Ensure that your devices and networks are secure when accessing our services.
6. Third-Party Services
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Vendor Security: We work with trusted third-party vendors who comply with our security standards to ensure the protection of your data. We regularly review their security practices to maintain our high standards.
7. Policy Updates
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Review and Revision: Our Cyber Security Policy is reviewed and updated regularly to adapt to new threats and technological advancements. The most current version of the policy will be available on our website.
8. Contact Information For any questions or concerns regarding our Cyber Security Policy, please contact us at info@greymediadxb.com. We are committed to ensuring the security and privacy of your information and are available to address any inquiries you may have.
Thank you for trusting BoredSims.com with your custom artwork needs. We are dedicated to maintaining a secure and reliable environment for all our customers.
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We are in no way associated with or authorized by The Simpsons, Rick and Morty, Disney, or any anime. Neither these entities nor their affiliates have licensed or endorsed us.